Public visitor parking

Most of the council’s car parks and on-street parking spaces, where the sign reads "pay at machine", can also be paid for via phone. 

Parking tariffs for cashless parking can be found on the small, condition of use signs on the street, or will be displayed before paying when booking a parking session.

Cashless parking in Ealing is provided by PayByPhone. Anyone who has a PayByPhone account can use this service. Though their services are available by phone or internet, we recommend using the app as it’s the easiest and quickest way to use PayByPhone. To download the free app please visit The app may also be downloaded directly from the App Store or Google Play.

If you have a query about how the PayByPhone system works, would like to request a refund for a PayByPhone session or give feedback on the system, please email

Paying for parking using cash

For those who prefer to use cash, some locations also offer access to PayPoint shops, in which a parking session can be booked using cash. Parking sessions can be booked over the counter, in the same way as you’d purchase any other goods from the shop. Location details of PayPoint shops in the borough can be found at

Some locations also offer the use of pay and display machines. Tariffs are displayed on the front of the machine. Please note our pay and display machines only accept coins and do not offer change.

If you have a query about pay and display machines or would like to request a refund for money lost in a machine, please email