Use this form to report a problem at a neighbourhood recycling site in the borough. This may be an overflowing bin or if the bins haven’t been emptied.
Before you start
Do not use this form to report a fly-tip or a missed recycling collection.
You will need
- Location of recycling site
- To describe the problem
- Photo (if you have one).
Uploading supporting documents
We may ask you to upload some documents. For example, a photo of the recycling site.
- Accepted file types: Word (docx), Acrobat (pdf), Excel (xlsx), Plain text (txt)
- Zip files can't be uploaded
- We also accept photos taken on phones and tablets and the following image file types - jpeg, gif, png
- There is a maximum individual file size per document of 50MB.
What happens next
We will aim to fix the problem within 2 working days.
Containers that are not collected by our contractor may take longer.
This form should take approximately 5 minutes to complete.