Street cleaning

Let us know if you think a street needs cleaning.

Report a street cleaning problem

If there is a cleaning emergency, like harmful material and fuel spills, please telephone: 020 8825 8825 (24 hours a day).

When we clean your streets 

Residential streets are cleaned regularly: 

  • Standard cleaning takes place either weekly, fortnightly or three-weekly and includes removing litter, broken glass, animal mess and small fly-tips
  • Deep cleaning takes place four times a year and includes standard cleaning plus weeds, blossom, leaves and the build up of dirt and grit.  

Town centres

Town centres and transport hubs are cleaned daily and all street litter bins are emptied at least once a day.

Leaf clearance

During the autumn leaf fall season, we clean tree lined streets more often, where needed. If you wish to assist with the collection of leaves from your street, we can provide you with green sacks, and a collection afterwards.

Use this form to order a roll of sacks or collection of filled sacks

Note: these sacks are for street leaves and litter and not for general waste or green waste from your garden.