Let us know if you think a street needs cleaning.
Report a street cleaning problem
If there is a cleaning emergency, like harmful material and fuel spills, please telephone: 020 8825 8825 (24 hours a day).
When we clean your streets
Residential streets are cleaned regularly:
- Standard cleaning takes place either weekly, fortnightly or three-weekly and includes removing litter, broken glass, animal mess and small fly-tips
- Deep cleaning takes place four times a year and includes standard cleaning plus weeds, blossom, leaves and the build up of dirt and grit.
Town centres
Town centres and transport hubs are cleaned daily and all street litter bins are emptied at least once a day.
Help clean your own street or neighbourhood
If you want to help by picking up litter or collecting leaves in your area, we can give you equipment to help you do this. You can also arrange for the bags to be collected when you have finished. This could be for someone cleaning their own street, a community clear-up event or a litter-picking group.
Order equipment or the collection of filled sacks
Note: these sacks are for street leaves and litter and not for general waste or green waste from your garden.