Report a road or pavement problem
Report a problem about:
- blocked road or pavement (advertisement boards, overhanging hedges)
- blocked street drain or gully
- building materials on road or pavement
- gritting
- manhole cover
- pavement of kerb stone
- road markings
- road or pavement flooding
- street furniture damage (bench, bollards, posts, road signs)
- tree root damage
Before you start
Do not complete this form to:
- report fly-tipping
- report a street lighting problem
- report a problem on a red route A40, A406), these are maintained by Transport for London
We do not grit all roads and footpaths in the borough.
Read about winter gritting before reporting a gritting problem.
You will need
- the location
- to describe the problem
Uploading supporting documents
You will be able to upload documents.
For example, a photo of the problem.
- accepted file types: Word (docx), Acrobat (pdf), Excel (xlsx), Plain text (txt)
- zip files can't be uploaded
- we also accept photos taken on phones and tablets and the following image file types - jpeg, gif, png
- there is a maximum individual file size per document of 50MB
What happens next
We will investigate the problem.
We may contact you if we need more information.
Please check My Account for updates.
This form should take approximately 3 minutes to complete.