Community legal advice service

Ealing Advice Service

A new service is operating in Ealing to deliver advice to all residents of the borough. The Ealing Advice Service is a consortium of 10 local charities led by Ealing Mencap, working in partnership with Age UK Ealing, The Centre for Armenian Information and Advice (delivering the Ealing Advice Forum), DeafPlus, Ealing Centre for Independent Living, Family Action, Havelock Family Centre, MIND Ealing and Hounslow, Nucleus and PESTS.

The Ealing Advice Service will use a 'one-stop-shop' approach to prevent clients from being passed between different advice agencies, and to ensure they get advice that is timely, accessible and provided by staff who understand their needs and situation. It will assist with any questions you have relating to:

  • Welfare benefits
  • Housing
  • Debt
  • Travel concessions
  • Immigration
  • Consumer advice
  • Employment
  • Education
  • Mental health
  • Community/social care
  • Disability and sensory impairment related issues
  • Family matters
  • Children with additional needs
  • Carers issues

Enquiries and opening hours 

If you have any questions about the topics listed above you can call 020 8579 8429 or 0300 012 5464. You can also text your question to 07837 186733.

The services opening hours are:

  • 10am to 5pm on Mondays, Tuesdays, Thursdays and Fridays
  • 12pm to 5pm on Wednesdays with limited evening telephone advice appointments


The Ealing Specialist Advice Service (ESAS) can take referrals using an online form or you can also email directly instead.

Drop-in sessions

Drop-in advice sessions will be held at the Age UK office at 135 Uxbridge Road at the following times:

  • 10am to 4pm on Mondays, Tuesdays and Thursdays
  • 10am to 1pm on Fridays

There is no drop-in service at Age UK on a Wednesday, however advice for people with sensory impairments and BSL users is available between 10am to 2pm at the Advice Plus drop-in at the Lido Centre.