Pest control

Pest control services are available to qualifying Ealing Council owned properties only.

The service is not currently available to private properties.

The council no longer provides pest control services to individual council owned households, except for those classified as vulnerable. We understand that this change may cause some inconvenience, and we are committed to supporting our residents through this transition.

We will keep providing pest control treatments for communal areas in multi-occupancy buildings to maintain a safe and healthy living environment for all residents.

Vulnerable households

If you are in a vulnerable household, please contact your neighbourhood housing officer to discuss your eligibility for continued pest control services.

Appointments for pest control services can be made by contacting the pest control service on 0208 825 6644. We are open 9am to 5pm on Monday, Tuesday, Thursday and Friday and 10am to 5pm on Wednesday.

Treatments

Pests treated

Number of visits required

Treatment information and advice

Rats and mice

3

  • Treatment for rats can be internal and external, for mice treatment is internal only
  • Baits are removed during the final visit
  • The pest control officer will provide on-site advice regarding children and pet safety together with general housekeeping and verbal rodent-proofing advice

Cockroaches 

3

  • The pest control officer will provide on-site advice regarding children and pet safety together with general housekeeping advice

Bedbugs 

2
(both visit dates will be set at time of booking)

  • The pest control officer will provide on-site advice regarding children and pet safety together with general housekeeping advice. We carry out bedbug treatments in domestic properties only
  • An advice sheet on the correct method of preparation will be sent following booking
  • The treatment consists of spraying an insecticide which works rapidly and kills most insects on contact. It will continue to work for up to two months.
  • It is recommended that you vacuum all carpets before the treatment and avoid vacuuming again for at least 2 weeks

Recommendations and resources

For those needing pest control services, we recommend contacting reputable providers affiliated with the following trade associations:

You can also do your own research when selecting a pest control company.

Tips to prevent and treat pest infestations

To help you manage and prevent pest infestations, here are some useful tips:

  • make sure all cracks and openings in your home are sealed to prevent pests from entering
  • regularly clean your home and remove clutter to eliminate hiding places for pests
  • keep food in sealed containers and dispose of garbage regularly
  • fix leaky plumbing and remove standing water to reduce breeding grounds for pests
  • keep vegetation around your property trimmed to reduce pest habitats

The BPCA website also offers guidance and advice to identify and prevent pests entering your home.

For more detailed information and additional tips, please visit the Pest control on your property - GOV.UK page.