Noise nuisance

Problems we investigate

COVID-19 update: Temporary extension to working hours for construction industry

We will investigate complaints of excessive noise relating to residential and commercial premises. 

Typically this includes:

  • loud amplified music from a residential property
  • unreasonable voice levels from a residential property
  • noise from entertainment premises such as pubs, bars and clubs
  • noise from other commercial classed properties which could be caused by industrial machinery
  • construction noise - residential or commercial.

We are not able to investigate:

  • complaints about noise caused by poor sound insulation between properties caused by activity such as young children playing, creaking floor boards and normal everyday living noises - you can get help resolving these issues with your neighbour through Ealing Mediation Service
  • anonymous complaints - as personal details are not shared we encourage anyone affected by noise to make a named complaint.