Home information pack

Apply for a home information pack or pre-completion statement

Your acting solicitor should request a home information pack if you are selling a leasehold property, or a re-mortgage pack if you are re-mortgaging a leasehold property. 

A pre-completion statement is normally requested once a completion date has been set, to give up to date balances.

Before you start

Complete this form if you are a leaseholder or their legal representative and are:

  • Selling your leasehold property
  • Re-mortgaging your leasehold property.

You will need

  • The service charge account number 
  • Property address
  • A debit or credit card, to pay the administration fee for the home information pack.

Uploading supporting documents

We may ask you to upload some documents for the sale or re-mortgage of the property. 

  • Accepted file types: Word (docx), Acrobat (pdf), Excel (xlsx), Plain text (txt) 
  • Zip files can't be uploaded 
  • We also accept photos taken on phones and tablets and the following image file types - jpeg, gif, png  
  • There is a maximum individual file size per document of 50MB. 

What happens next

We aim to issue the home information pack or pre-completion statement within 10 working days.  

This form should take approximately five minutes to complete.

Start form