About the housing hubs
If you are a tenant and have a questions about your tenancy, such as wanting to move home, ending your tenancy, struggling with paying your rent etc, you can contact your local housing hub for help.
If your quesion is about anything else, please go to:
- Contact details for all other council housing queries
- Contact details for all other housing queries.
Each tenant is assigned a named neighbourhood housing officer based at the hub, who acts as your single point of contact for any rent or tenancy issues.
We carry out interviews over the telephone and only interview face to face if essential. The housing hubs are open two days a week.
Housing hub contact details
The details below apply to all hubs:
- Telephone lines are open Monday to Friday, 9am to 5pm
- Reception opening hours: Monday and Thursday, 9am to 5pm
- Reception is closed on Tuesdays, Wednesdays and Fridays
Acton Housing Hub
Address: Everyone Active, High Street, Acton, W3 6NE
Email: actonhousinghub@ealing.gov.uk
Telephone: 020 8825 5387, option 1
Opening hours: Monday to Friday, 9am to 5pm
Ealing Housing Hub
Address: Everyone Active, High Street, Acton W3 6NE
Email: ealinghousinghub@ealing.gov.uk
Telephone: 020 8825 5387, option 2
Opening hours: Monday to Friday, 9am to 5pm
Greenford Housing Hub
Address: based at Northolt hub in Gainsborough Tower until next year
Email: greenfordhousinghub@ealing.gov.uk
Telephone: 020 8825 5387, option 3
Opening hours: Monday to Friday, 9am to 5pm
Hanwell Housing Hub
Address: Copley Management Hub, 1 and 2 Cheyne Path, Hanwell W7 1QR
Email: hanwellhousinghub@ealing.gov.uk,
Telephone: 020 8825 5387, option 4
Opening hours: Monday to Friday, 9am to 5pm
Northolt Housing Hub
Address: Gainsborough Tower, Academy Gardens, Northolt UB5 5PF
Telephone: northolthousinghub@ealing.gov.uk
Tel: 020 8825 5387, option 5
Southall Housing Hub
Address: Fleming Road, Southall, UB1 3PE
Email: southallhousinghub@ealing.gov.uk
Telephone: 020 8825 5387, option 6
Opening hours: Monday to Friday, 9am to 5pm