My Account helps you to manage your housing online.
Log in or register for My Account
What you can do in your housing account
Estates
- Report a problem on a housing estate
Home ownership
- Apply for a major works loan
- Apply for landlord’s consent for building works
- Apply for right of first refusal
- Apply to buy your council home
- Buy more shares or sell your home
- Extend the lease or buy the freehold
- Increase your building insurance cover
- Pay by direct debit
- Pay by standing order
- Pay your service charge/ major works charge or ask for a refund/ credit transfer
- Report a new-build defect
- Request a deed of postponement
- Request a document
- Request a home information pack or pre-completion statement
- Send a remittance
- Submit a query
- Tell us you are letting your property
Moving
- Apply for a mutual exchange
Rent
- Ask about a missing payment
- Ask about your rent statement or variation notice
- Collect rent debt from Universal Credit
- Make payments online
- Pay by direct debit
- Pay by standing order
- Request a rent refund
- Request a swipe card
- Request a rent reference or rent certificate
- View rent account
Repairs
- Request and view a repair