Domestic abuse: What help can I access?

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In an emergency always call 999.

You can report any incident of domestic violence at any police station. If it is not an emergency you can also telephone 101 to speak to the police.

Help from social services

If you already receive support from either adults’ or children’s social services, your social worker may be able to help and advise you about any risk of violence or abuse.

This is more likely to be the case if you:

  • are elderly
  • are under the age of 18
  • have left care (or are about to do so)
  • are in poor health
  • have a physical or learning disability

Social services may be able to help and advise you about your situation and support you in finding accommodation.

Ealing social services can be contacted on 020 8825 8000.

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Refuges for women

Women experiencing domestic abuse may be offered accommodation in a women's refuge. Some refuges are specifically for women from certain backgrounds, such as Irish or Asian women. Staff at refuges can give you advice about your situation and discuss your options for moving on.

Contact the National Domestic Violence Helpline on 0808 2000 247 for more information about refuges.

If you are in a same-sex relationship you can call the National LGBT Domestic Violence Helpline on 0800 999 5428.

Help for men

If you are a man experiencing domestic abuse, you can contact the Men's Advice Line on 0808 801 0327.

Help for children and young people

If you or someone else in your family is being hurt at home, you may not be sure what you can do about it. Domestic abuse is not your fault and you won't get into trouble for telling someone about it. The first thing is to tell someone else about what is happening to you. You can tell a teacher, a neighbour, a friend or a friend's parent. You can call Childline on 0800 1111 for free. They won't tell anyone else you are calling unless you are in immediate danger. They can tell you about places where you can get help. Find out more from The Hideout about children and young people and domestic abuse and violence.

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National helplines

  • You can contact the National Domestic Violence Helpline on 0808 2000 247 if you are a woman experiencing domestic abuse. You can talk confidentially to someone about your situation and to find out what your options are.
     
  • If you are a man experiencing domestic abuse you can contact the Men's Advice Line on 0808 801 0327.
     
  • If you are in a same-sex relationship you can call the National LGBT Domestic Violence Helpline on 0800 999 5428.
     
  • Call the Samaritans on 08457 90 90 90 if you feel in despair and want someone to listen to you and provide emotional support.

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Support services

Across Ealing there are a number of support services available to help you in making the right decisions for you.

Advance Domestic Violence Service

Our services are available for anyone who is aged 18+ regardless of their sex, ethnicity, sexuality , immigration status, physical and mental heath, and is living in Ealing. If you are experiencing domestic violence and abuse, Advance is here to support you no matter what you decide to do. We can listen, help you understand your options, explain your legal rights, talk to the police for you, help you get to safer housing or even attend court with you.

Contact and referrals methods are as follows:

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Southall Black Sisters

Support for domestic violence victims from black and minority ethnic groups and advice on immigration issues. This is a women-only service.

  • Helpline telephone: 020 8571 0800 (open Monday to Wednesday, and Friday, 9.30am to 4.30pm, closed 12.30pm to 1.30pm for lunch)
  • General enquiries telephone: 020 8571 9595

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Eastern European Service

Support to domestic violence victims from the Eastern European Community. Women-only service.

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Women and Girls Network

Providing advice and specialist support for victims of rape or sexual assault and operating a free domestic violence advice line. Women-only service.

  • Freephone advice telephone: 0808 801 0660
  • Email: advice@wgn.org.uk
  • Open Monday to Friday, 10am to 4pm, and Wednesday 6pm to 8pm

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