Emergency duty team

The social care emergency duty team (EDT) responds to out of hours referrals where intervention from the council is required to protect a vulnerable child or adult, and where it would not be safe, appropriate or lawful to delay that intervention to the next working day. All referrals are dealt with by a fully qualified and experienced social worker.

The EDT operates out of office hours from 5pm Mon-Fri to business opening time the next working day. At weekends it operates from 5pm on Friday through to business opening time on Monday. The service is extended to cover bank holidays and other public holidays when it operates 24 hours a day.

Contact is through the Ealing Control Room on:
(020) 8825 8000 or 5000