Damaged playground equipment and safety surfacing
We will inspect within 3 working days and make safe or disable the equipment.
Health and safety in parks
We will investigate within 3 working days.
Litter in parks and open spaces and cemeteries
Litter is picked on a frequency basis (varying from site to site). Major parks are normally litter picked daily (this includes emptying the litter bins). Removal of litter is usually complete by the end of each day.
Report an accident in a park or open space
We will contact you or your representative within 1 working day to discuss.
Vandalism - damage in parks
We will investigate the damage within 3 working days and arrange for the necessary work to be carried out.
Dangerous or fallen tree or branch
If reported before 4pm and it is an emergency, we will attend the site within 1 working day.
Removal or replacement of a street tree
We will inspect and advise you of action to be taken within 21 days.
Trees on streets - inspection and pruning programme
We will inspect and advise you of action to be taken within 21 days.