Essential maintenance: Online payments

Due to essential upgrades to the council payment systems, from 12noon on Monday 13 November 2017 until 12noon on Tuesday 14 November 2017, payments for many council services will not be possible online, by telephone or using the self-service kiosk at Perceval House.

We are sorry for any inconvenience this may cause.

The service that will not be affected

  • Parking Penalty Charge Notice (PCN)

Payments for the following services will be unavailable

  • Adult learning courses
  • Adult social care
  • After-school clubs
  • Bereavement services
  • Bulky items collections
  • Business rates
  • Council housing rents
  • Council tax
  • Garden waste
  • Housing in multiple occupation
  • Leaseholder service charge
  • Planning application fees
  • Parking permit applications/renewals
  • Temporary accommodation
  • Venue hire
  • Visitor voucher applications