If we make a mistake, we aim to put it right. This policy explains when and how you may get compensation.
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Tenant and leaseholder compensation policy
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Friday until 6pm: PAM will not be available / Saturday: 8am-5pm: you cannot apply for discretionary housing or Ukrainian payments and My Account council tax and benefits forms will be offline.
CloseIf we make a mistake, we aim to put it right. This policy explains when and how you may get compensation.
