Homelessness

If you think you may lose your home and you live in the borough, contact the housing advice service. They will provide you with information on what you should do.

Please also read the following guide: Preventing homelessness: How the council can help (word)

What should I do if I'm at risk of becoming homeless? 

The council's main priority to to help you to avoid becoming homeless. The earlier you discuss your problem with us the better chance we have of preventing you becoming homeless. You can either telephone the housing advice service on (020) 8825 8888 or you can visit the Customer Service Centre at Perceval House (opening hours: Mon-Fri, 9am-5pm).

What help can I get if I am homeless?

Prevention is better than cure when it comes to homelessness. Becoming homeless is likely to be a very stressful and unpleasant experience for anyone.

You should also be aware that being homeless does not give you the right to a permanent council home. All offers of council accommodation and nominations to housing associations have to be made from the council's housing register.

See information about applying for a council home

Permanent council flats and houses are in very short supply and most people who become homeless can expect to spend a long time in temporary or private sector housing. Please read the guide on preventing homelessness (word) for more information.