Resident visitor vouchers

If you live in a controlled parking zone (CPZ) you can apply for resident visitor vouchers. These will allow your visitors to park in permit holder bays during the restricted hours. Visitor vouchers should only be used by people who are visiting your property. They are not to be used by people who wish to park in the CPZ without visiting your home.

In applying for our visitor vouchers you will be bound to our terms and conditions.

Visitor’s vouchers can no longer be bought on the same day from Perceval House. Same-day visitor’s vouchers are only available via our Visitor Pay by Phone service.


Resident visitor vouchers are charged at 60p per hour, up to a maximum, flat rate, all day fee of £4.50. 

Visitor parking by phone

Visitor Park by Phone is a cashless way of paying for parking, operated for the council by RingGo. Same-day visitor’s vouchers are only available via our Park by Phone service.

Find out more about Visitor Park by Phone

Apply for vouchers online

Online applications take up to five working days from the date we receive your application. Before you begin the application process, you will need:

  • Your council tax number or, 
  • Your valid permit number, vehicle registration and pin number 
  • Your name and address 
  • Your credit/debit card details. (We accept MasterCard, Visa, Maestro or Electron) See the prices of permits and visitor vouchers for your zone.

Please note: If you are a permit holder you will be asked to provide a pin number. If you do not have your pin number you can either call (020)8825 6677 option 5 or email The pin notification letter can only be sent through the post.

Apply for visitor vouchers online    

Paper vouchers will only be issued until our current stock is consumed. Residents will then be required to use the Visitor Park by Phone service.