If you live in a controlled parking zone (CPZ) you can apply for resident visitor vouchers. These will allow your visitors to park in permit holder bays during the restricted hours. Visitor vouchers should only be used by people who are visiting your property. They are not to be used by people who wish to park in the CPZ without visiting your home.
In applying for our visitor vouchers you will be bound to our terms and conditions.
Visitor’s vouchers can no longer be bought on the same day from Perceval House. Same-day visitor’s vouchers are only available via our Visitor Pay by Phone service.
Please note: Any order ordered at £100 or over must be collected in person from the Customer Service Reception at Perceval House. This is to avoid orders getting lost in the post.
Resident visitor vouchers are charged at 60p per hour, up to a maximum, flat rate, all day fee of £4.50.
Visitor parking by phone
Visitor park By phone is a new cashless way of paying for parking, operated for the council by RingGo. Same-day visitor’s vouchers are only available via our park by phone service.
Find out more about Visitor Park by Phone
Apply for vouchers online
Online applications take up to five working days from the date we receive your application. Before you begin the application process, you will need:
Your council tax number or,
Your valid permit number, vehicle registration and pin number
Your name and address
Your credit/debit card details. (We accept MasterCard, Visa, Maestro or Electron) See the prices of permits and visitor vouchers for your zone.
Please note: If you are a permit holder you will be asked to provide a pin number. If you do not have your pin number you can either call (020)8825 6677 or email firstname.lastname@example.org. The pin notification letter can only be sent through the post.
If you have any problems using this service please call or email using the details above.
Apply for visitor vouchers online
Apply by post
Postal applications take up to 10 working days to process from the date we receive your application. The following documents must be provided:
The relevant application form for your CPZ.
One proof of residency – please see the list of supporting documents for what we accept as proof of residency.
Payment can be made with a cheque, postal order or money order made payable to Ealing council.
Please do not send cash in the post.
Apply in person
Visitor vouchers are no longer available to purchase on the same day from Perceval House. Face to face applications take 10 days to process from the date we receive your application.
You can submit your application and payment by visiting our parking reception at:
Customer Service Centre, Perceval House, 14-16 Uxbridge Road, Ealing W5 2HL
Opening hours: Mon-Fri, 9am-5pm (times may alter).
Please avoid peak times (e.g. lunch times) as you may experience longer waiting times.
The following documents must be provided:
Download the relevant application form for your zone.
Provide your valid resident permit number.
Or one proof of residency – please see the list of supporting documents for what we accept as proof of residency.
Payment can be made by cash or debit/credit card (we accept MasterCard, Visa, Maestro or Electron).