Not completed your 2021 Census? There is still time

Millions of people across England and Wales answered important questions about themselves and their households on Sunday March 21, ensuring that local services in their communities continue to be informed with the best possible information. 

However, for those who have not yet submitted their online or paper questionnaires or have maybe misplaced their invitation letter, there is still lots of help available to them to assist in completing this vital survey. It is a legal requirement to complete your census and failure to do so may result in a fine of up to £1000.

Every household should have received a letter inviting them to take part in the 2021 Census, and whilst response so far has been great, there are still some households that are yet to respond. If you haven't or if you have misplaced your letter, you can request a new unique access code to be sent via post or text message on the census website. 

If you, or someone you know, needs help completing the census forms, Ealing has three local census support centres with fully trained staff, who can help complete the form either online or through the paper version.

These support centres are located at:

  • West Ealing Library, Melbourne Avenue - 07915 310179
  • KBM (Park Royal, 1 Concord Business Centre, Concord Road - 020 8892 4506
  • Rectory Park Community Centre, 245 Rectory Park Avenue, Northolt - 07737 945225

Those who require assistance with their questionnaire can check the census website for support centre details and opening times and phone ahead for appointments.

Help, including obtaining translated guidance on how to complete your census, is available at or call for free 0800 141 2021.

Field officers will soon start calling at households who have not yet completed their census, supporting people to take part. They will be equipped with PPE and will follow social distancing guidelines. They will never need to enter anyone’s home.

The results from the census will shed light on the needs of different groups and communities, and the inequalities people are experiencing, ensuring the big decisions facing the country following the pandemic and EU exit are based on the best information possible, through the anonymised answers provided.

The ONS will never share personal details and no-one, including government bodies and council officers, will be able to identify you in census statistics. Personal census records will be kept secure for 100 years, and only then can future generations view it.

For more information, including how to find a local census support centre, please visit