Ealing Urgent Care chiefs called to account

Care UK, the private company that runs the UCC, has been asked to attend the next meeting of the Health and Adult Social Services Scrutiny Panel after secret filming by ITV’s Exposure programme brought to light concerns about medical care. 

The council is not involved in managing the hospital, but does have the power to review and scrutinise the delivery of health services in the area. 

The panel will hear from representatives from Ealing’s Clinical Commissioning Group (CCG) – the body responsible for the Care UK contract – which has also launched an independent clinical review, as well as senior managers from Care UK. 

Residents can come along to the scrutiny meeting at the town hall at 7pm on Wednesday 9 September.  Patients can also comment about their experience of the Ealing Urgent Care Centre by responding to a survey being run by Healthwatch, the national consumer body for medical care.

Health and Adult Social Services Scrutiny Panel Chair, Councillor Peter Mason, said: “The programme showed some very concerning practices at the urgent care centre. It is important that we get to the truth, so residents and patients alike can have confidence in their local healthcare services."

For more information about the meeting contact Anna-Marie Rattray on 020 8825 8227 or email rattraya@ealing.gov.uk

The Healthwatch Ealing survey is available online.