Perivale fire: business update and advice

Roads near the site are now open.

Council teams, including liaison officers, dangerous structure, environmental health and highway staff, have been on-site since the fire began to assist residents, businesses and the emergency services.

Representatives from the council will again be at the site on Monday, 13 July between 10.30-14.30 to offer advice and provide information to businesses affected by the incident.  Business liaison staff along with colleagues from environmental health will be at the scene to talk to affected businesses.

Meeting for affected businesses and freeholders

All affected businesses and freeholders are invited to a special meeting on Wednesday, 15 July at 4pm at Ealing Town Hall.

Air quality and public health

The council’s regulatory services team arranged for independent monitoring of air quality at two locations in the vicinity of the fire. The results of the monitoring showed that this incident is unlikely to have resulted in a significant risk to public health due to the fire.

Business who have food or health and safety concerns and wish to speak directly to a council officer should contact regulatory services by calling 020 8825 6666 or emailing or

Insurance and assistance

Businesses who have suffered losses as a result of the fire damage, or who have been unable to trade due to the road closures, may be able to claim from their insurance. Claims may need to be registered within a certain time period. The level  of excess businesses may need to pay is likely to vary according to individual policies. Businesses are advised to check their policy and to contact their insurance company as soon as possible for advice.

Some useful points:
• Take photos of the damage
• Carry out any urgent repairs to make your business safe 
• Keep receipts
• Do not dispose of damaged items until insurers have given authority to do this
• Use insurers preferred suppliers where possible (details should be in your policy)
• If you have been unable to access your property and you are unsure of the extent of damage you should still inform your insurers.

If you are not insured and/or you are now in financial difficulty, the Business Support Helpline may be able to offer advice and assistance. The Business Support Helpline on 0300 456 3565 and operates Monday – Friday, 0900–1800.

Business rates

The buildings who have suffered irreparable damage in the fire will be referred by the council’s business rate team to be removed from the rating system from the date of the fire. New notices will be issued next week. Where contact addresses are not held or have changed, business owners should supply these details to the business rate team on 020 8825 7020.

Neighbouring properties on the estate that have been damaged or had their access restricted during the fire and the immediate aftermath may also be entitled to relief for the period.

In the meantime, should any business have any concerns about their rating commitments or eligibility for relief, they should contact the business rate team on 020 8825 7020 where staff will be happy to discuss any specific concerns.

Building control

The work to remove the imminently dangerous portions of the building has been completed and the site has been enclosed with Heras fencing. This should prevent unauthorised access to the remaining parts of the building.

The site owners will need to complete a demolition notice and provide it to the council before the remainder of the building can be demolished. The council will serve a counter notice on the owners detailing some of the conditions to be met during the demolition process and a copy of this notice will be sent to the neighbouring properties, Fire Brigade, HSE and utilities companies. 

Other contact information:

National Grid:
For electricity emergencies call 0800 40 40 90
If you smell gas call 0800 111 999  

Gas Safe Register – for gas safety advice