Ealing Council will no longer be issuing paper resident permits. Instead, in the same way as for vehicle tax, permits will be live on the council’s system once the application has been processed and payment received. The electronic permit will be linked to the car’s registration and civil enforcement officers will be able to check valid permits using handheld electronic devices.
This will make the application and renewal process faster and more efficient, because residents will no longer need to wait for paper permits to arrive in the post.
The council will also stop issuing paper visitor vouchers. Instead, all visitor parking will have to be purchased using the RingGo telephone service. This will mean that, once registered, residents will be able to buy visitor parking instantly, without any form-filling or risk of vouchers going missing in the post. The electronic vouchers will also remove the risk of making a mistake when using scratch cards, which can lead to a penalty charge notice.
All service vouchers, temporary permits (dispensations), business and car park permits will also be issued electronically.
Councillor Bassam Mahfouz, cabinet member for transport and environment, said: “The move away from paper permits makes sense. This is the same system that the DVLA uses for vehicle tax and it will save residents hassle and will save the council money.
“The new system is convenient, easy to use and means that residents won’t have to rely on the post for their paper permits anymore. Anyone whose current paper permit is coming to an end will receive their usual renewal letter from us with more details of the electronic permit and how to reapply.”