Help with your money

Keeping older people safe from financial abuse during COVID-19 

During COVID-19 you may need more help from those around you to manage your finances and if this is the case, we advise you to be vigilant and aware of financial abuse.

It's important to recognise that some people may take advantage of you and our advice is ask for help from a person that you trust or an official person for advice.

Further support and advice


During the pandemic, scammers are taking advantage of the national restrictions in place to carry out fraudulent activities. Get more advice on how to identify scammers and to avoid financial loss.

Which? (Internet Scams)

Which? Is a consumer rights organisation. Their guidance on internet crime can help you to spot common signs of online scams and provide simple tips to protect yourself.

Action on Elder Abuse: UK Helpline 0808 8088 141

Action on Elder Abuse (AEA) specialise in preventing abuse of older people by raising awareness, education and sharing information about various forms of abuse experienced by older people:


Mencap provide a range of support and advice for people with learning disabilities. They provide advice on how to raise concerns about all forms of adult safeguarding concerns including financial abuse:

The Money Advice Service

Unfortunately, some people may experience financial abuse from people closest to them who they have entrusted to provide them with support for managing their finances and property. 

The Money Advice Service provides support and advice for people who have others controlling their finances or running up debts in their name:

The National Trading Standards – Friend Against Scams initiative

The aims of this initiative are to protect and prevent people from becoming victims of scams by empowering communities by making the problem a community, regional and national topic:

Age UK

Age UK provides help and support for people deal with legal financial issues.

Making a Lasting Power of Attorney

Information and advice about making formal arrangements for someone to manage your finances.