Help for business

Employee support

Work West

If your staff are at risk of redundancy you can refer them to the council’s WorkWest website for information, advice and guidance. The website has a range of online resources and tools to help people with careers advice, training courses, guidance on preparing for interviews, job vacancies, apprenticeships and more. For those who need additional help, advisors are on hand to support residents one to one.  

Work West can also support businesses with their recruitment needs and offers a free tailored recruitment service to business in Ealing and West London. Your business will be allocated a dedicated employment learning and skills job broker who can support you with your recruitment process. While our face to face service is on hold, you can still get in touch with us by email  or telephone 020 8825 8486. The telephone line can be called Monday to Friday, 10am–3pm.

Mental health support

We have put together a guide to help you support your staff's mental health during COVID-19.

Key workers

The Department for Education has published a list of “key workers” whose children will be prioritised for schooling during general closures because of coronavirus. This includes those ensuring food supplies, utilities and financial support.

Coronavirus job retention scheme

The coronavirus job retention scheme has been extended until the end of 30 September 2021. Under the scheme all UK employers are able to access support to continue paying part of their employees’ salaries for those employees that would otherwise have been laid off during the crisis.

Job Retention Bonus

Employers can claim a Job Retention Bonus. The scheme will help employers retain as many employees who’ve been on furlough as possible.

Zero hours contracts

People working on zero hours contracts will be able to access Universal Credit and new style Employment Support Allowance and their employers or the labour platforms they are using are encouraged to be supportive and provide necessary information.  These changes will be in place for three months from 19 March 2020.

Kickstart scheme

Under the Kickstart scheme you can hire young people to work for your business and the government will be covering 100% of the relevant National Minimum Wage for 25 hours a week for each person for six months, plus associated employer National Insurance contributions and employer minimum automatic enrolment contributions.

You will also be receiving £1,500 per job placement for setup costs, support and training. Read more about the scheme and how to take part.

Emergency volunteering leave

The government has announced a new bill to enable staff of companies who employ less than 10 people to take up to four weeks unpaid leave with expenses covered by government to volunteer.


The Institute for Apprenticeships and Technical Education (IfATE) has a detailed advice and guidance for apprentices, businesses, and training providers.  

The London Progression Collaboration provides fully funded support to businesses in the retail, hospitality and construction sectors. They have detailed advice and guidance apprenticeships and the can also provide support.