Changes to council services

Planning service

The council’s planning service remains open and operational. The service will continue to process and consult on planning applications in the normal way.

The planning service is able to take decisions, work on pre-application submissions and consider general planning matters. It will also continue to consider Ealing’s Local Plan Review and how current circumstances will affect consultation and engagement.  

The government enacted legislation on 4 April 2020 to allow council decision making to be done without councillors being physically present at a meeting.   

The council considers it important that decisions continue to be made and therefore it will be conducting planning committees by using digital technology. All members of the public will be able to view the committee in real time by following a weblink which will be published on the front page of the committee agenda.

A full copy of the council’s ‘planning service: consultation and engagement on planning applications during COVID-19’ document is available.

Residents and agents who have booked or plan to book face to face meetings are advised that they will be contacted by the relevant planning officer regarding alternative arrangements to progress their enquiry.  

Any comments on planning applications can be made via the council’s planning website or by emailing

Interested parties are asked not to send letters or documents through the post at this current time as there may be a significant delay in these being processed at this time. 

Specific queries, should be sent to with ‘COVID-19 enquiry’ alongside any other relevant information in the email subject field.