Parking contraventions

Disputing a parking ticket/Penalty Charge Notice (PCN)

Disputing a PCN affixed to your vehicle or handed to the driver by a Civil Enforcement Officer (CEO)

If we receive challenges against the penalty charge - no later than the last day of the period of 14 days, beginning with the date on which the PCN was served - but decline the challenge, we will allow a further 14 days from the date on which the decline letter is issued in which to pay the reduced (£55 for higher ranking offences/£30 for lower ranking offences) penalty charge.

If the PCN is not paid before the end of the period of 28 days beginning with the date on which it was served, a Notice to Owner (NTO) may be served by the council to the owner of the vehicle.

The individual who is served the NTO will be entitled to make representations to the council against the PCN and may appeal to an adjudicator if those representations are rejected.

The council may disregard any representations which are received by them after the end of the period of 28 days, beginning with the date on which the NTO was served.

If challenges against the PCN are received (by post or by fax) before an NTO is served, those challenges will be considered. However, if an NTO is served notwithstanding those challenges, representations against the penalty charge must be made in the form and manner and at the time specified in the NTO.

Disputing a PCN served by post

A person who is served a postal PCN will be entitled to make representations to the council against the penalty charge and may appeal to an adjudicator if those representations are rejected.

The council may disregard any representations which are received by them after the end of the period of 28 days beginning with the date on which the PCN was served.

If your PCN relates to a parking contravention observed via CCTV and we receive representations against the penalty charge not later than the last day of the period of 21 days beginning with the date on which the PCN was served, but reject the representation, we will allow a further 14 days from the date on which the rejection letter is issued in which to pay the reduced (£55/£30) penalty charge.

If your PCN relates to a parking contravention where the CEO was prevented from issuing the parking ticket, or the vehicle drove away before the CEO could issue a parking ticket, and we receive representations against the penalty charge not later than the last day of the period of 14 days beginning with the date on which the parking ticket was served, but reject the representation, we will allow a further 14 days from the date on which the rejection letter is issued in which to pay the reduced (£55/£30) penalty charge.

How to dispute a PCN

Dispute your PCN online

Challenges and representations can also be made by post, to: Ealing Council, Parking Services, PO Box 46264, London W5 2UN.

Appealing to the London Tribunals

If your representation is rejected, you will receive a rejection letter with a Notice of Appeals (NOA) form. The NOA form can be used to appeal to an independent adjudicator at the London Tribunals. If you decide not to appeal, then you must pay the outstanding fine within 28 days starting from the date on which the rejection letter is served. If you choose to appeal to London Tribunals the full charge will become payable. 

Increase in charges

The council will increase the charge by 50% to £165 or £90 depending on whether it is a higher or lower rate charge and issue a charge certificate (CC) if the penalty charge has not been paid and one of the following applies:

  1. No representations were made in response to the NTO/parking ticket 
  2. We issued a notice of rejection of representations made against the NTO/parking ticket and we have not been informed of an appeal having been made to the adjudicator
  3. We issued a notifications of adjudicator's recommendation
  4. An appeal was made to the adjudicator but was either rejected or withdrawn.

You will receive the charge certificate in the post. You have no right of appeal at this stage, you can either pay within 14 days of the date of service of the CC or wait for an order for recovery (OFR) to be issued by the Traffic Enforcement Centre (TEC) at Northampton County Court*. At this stage, your case will be registered with Northampton County Court as an unpaid fine and the charge will increase by £8. This is the court charge for registering the case. The amount to be paid will then be £173/£203 for a higher rate PCN or £98 for a lower rate ticket. 

Once an order for recovery has been issued you must either: make a payment within 21 days, or contact Northampton County Court if you believe you have grounds for dismissal of the charge. Northampton County Court will be in a position to advise you of any other such options that may apply to your case. If one of the grounds applies to your case you may have the opportunity to file a statement.

If you do not file a statement or make payment within the allocated time, then we can request Northampton County Court to issue a warrant of control. The case is then passed to a parking services assigned enforcement agent. If you need more time in which to file your witness statement you may apply to Northampton County Court to file a statement out of time.

* Northampton County Court is the only county court in the country which deals with parking tickets.