Parking contraventions

Disputing a parking ticket (penalty charge notice (PCN))

Disputing a parking ticket affixed to your vehicle or handed to the driver by a CEO

If we receive challenges against the penalty charge not later than the last day of the period of 14 days beginning with the date on which the parking ticket was served, but decline the challenge, we will allow a further 14 days from the date on which the decline letter is issued in which to pay the reduced (£55/£30) penalty charge.

If the parking ticket is not paid before the end of the period of 28 days beginning with the date on which it was served, a notice to owner (NTO) may be served by the council on the owner of the vehicle.

A person on whom an NTO is served will be entitled to make representations to the council against the penalty charge and may appeal to an adjudicator if those representations are rejected.

The council may disregard any representations which are received by them after the end of the period of 28 days beginning with the date on which the NTO was served.

If challenges against the parking ticket are received by post or by fax before an NTO is served, those challenges will be considered, but if an NTO is served notwithstanding those challenges, representations against the penalty charge must be made in the form and manner and at the time specified in the NTO.

Disputing a parking ticket served by post

A person on whom a postal parking ticket is served will be entitled to make representations to the council against the penalty charge and may appeal to an adjudicator if those representations are rejected.

The council may disregard any representations which are received by them after the end of the period of 28 days beginning with the date on which the parking ticket was served.

If your penalty charge relates to a parking contravention observed via CCTV and we receive representations against the penalty charge not later than the last day of the period of 21 days beginning with the date on which the parking ticket was served, but reject the representation, we will allow a further 14 days from the date on which the rejection letter is issued in which to pay the reduced (£55/£30) penalty charge.

If your penalty charge relates to a parking contravention where the CEO was prevented from issuing the parking ticket or the vehicle drove away before the CEO could issue a parking ticket and we receive representations against the penalty charge not later than the last day of the period of 14 days beginning with the date on which the parking ticket was served, but reject the representation, we will allow a further 14 days from the date on which the rejection letter is issued in which to pay the reduced (£55/£30) penalty charge.

How to dispute a parking ticket

Dispute your parking ticket online

Challenges and representations can also be made by post to: Ealing Council, Parking Services, PO Box 46264, London, W5 2UN.

Appealing to the London Tribunals

If your representation is rejected, you will receive a rejection letter with a notice of appeals (NOA) form. The NOA form can be used to appeal to an independent adjudicator at the London Tribunals. If you decide not to appeal, then you must pay the outstanding fine within 28 days starting from the date on which the rejection letter is served. If you choose to appeal to London Tribunals the full charge will become payable. 

Increase in charges

The council will increase the charge by 50% to £165 or £90 depending on whether it is a higher or lower rate charge and issue a charge certificate (CC) if the penalty charge has not been paid and one of the following applies:

  1. No representations were made in response to the NTO/parking ticket 
  2. We issued a notice of rejection of representations made against the NTO/parking ticket and we have not been informed of an appeal having been made to the adjudicator
  3. We issued a notifications of adjudicator's recommendation
  4. An appeal was made to the adjudicator but was either rejected or withdrawn

You will receive the charge certificate in the post. You have no right of appeal at this stage, you can either pay within 14 days of the date of service of the CC or wait for an order for recovery (OFR) to be issued by the Traffic Enforcement Centre (TEC) at Northampton County Court *. At this stage your case will be registered with Northampton County Court as an unpaid fine and the charge will increase by £8 (amount increased on 25 July 2016 from £7 to £8 by TEC). This is the court charge for registering the case. The amount to be paid will then be £172 or £97 depending on whether the parking ticket was a higher or lower rate.

Once an order for recovery has been issued you must either make a payment within 21 days or contact Northampton County Court if you believe you have grounds for not paying the charge. Northampton County Court will be in a position to advise you of any other such options that may apply to your case. If one of the grounds applies to your case you may have the opportunity to file a statement.

If you do not file a statement or make payment within the allocated time then we can request Northampton County Court to issue a warrant of control, the case is then passed a parking services assigned enforcement agent. If you need more time in which to file your witness statement you may apply to Northampton County Court to file a statement out of time.

* Northampton County Court is the only county court in the country which deals with parking tickets