Cancel a parking permit

If you have a parking permit which you do not need, you can cancel it online.

Before you start

Please do not complete this form for resident parking permits.

You will not be able to apply for a backdated cancellation of your permit. The refund will be calculated from the date you ask us to cancel your permit. 

We will work out the refund amount based on the number of full months left on the permit. There is a £16 administration fee, we will not give you a refund if it is less than the admin fee 

You will need

  • Permit number
  • Your vehicle registration number
  • The reason for the cancellation. 

What happens next

If you paid by card, we will try to refund to the same card. If we cannot do this, we will contact you to pay it into your bank account via BACS payment. It can take up to 28 days for a refund to reach your account.

Please check My Account for updates.

This form should take approximately two minutes to complete. 

Cancel a parking permit