Vital help and support for residents

Fuel bills - are you struggling to pay yours?

Fuel poverty is related to household’s income, energy requirements and fuel prices. Fuel poverty is when you/your family:

  • are living in a property with a fuel poverty energy efficiency rating of band D or below


  • when you/your family spend the required amount to heat your home, you are left with a residual income below the official poverty line.

Help available

Healthy Homes Ealing offers Ealing residents free and impartial advice on managing fuel costs, including arrears and tariff switching, fuel vouchers for those on pre-payment meters who are struggling to top up, and Green Doctor consultations with tips on managing seasonal weather, as well as referrals to energy efficiency grant programmes.

Ealing Council is running a local welfare assistance fund to help anyone who is struggling financially as a result of COVID-19.

Making your home more energy sufficient can reduce your bills. Find out more about the range of available help for making your home more energy efficient.