Disputing your housing benefit decision

Late appeals

If you are appealing more than one month after the date on the benefit decision letter your appeal may still be accepted if there are special reasons for the delay. You will need to provide a full written explanation with your request for us to look again at your claim, or your appeal, as to why it is late.

Please note there is a maximum time limit for appeal of 13 months from the date of decision.

Examples of possible reasons for a late request or appeal include:

  • a death in the family
  • serious illness
  • a postal strike
  • any other special circumstance. 

We will consider if the reasons you have given are adequate for your request or appeal to be accepted.