We're committed to maintaining the high standards we've set. To do this we need your help to monitor our performance. Scrutiny panels are a perfect way for you to get involved in measuring how well we're doing. If you have a particular interest in a service, such as anti-social behaviour, you can apply to join our dedicated panel.
There are a number of panels you may want to apply to join:
Repairs and maintenance
Help us monitor the quality of our repairs service through customer surveys.
Quality of accommodation
Work with us in monitoring the improvements made to our residents' homes.
Work with us in improving our rent collection, allocations and tenancy management services.
Monitor the way we deal with anti-social behaviour through customer feedback surveys.
Housing for older people
A forum dedicated to improving services delivered to our sheltered housing residents.
Cleaning and caretaking
Help us monitor cleaning and caretaking standards through estate inspections.
If you are interested in any of the above forums please contact us.