Anti-social behaviour


Neighbour disputes - how mediation can help

Are you are experiencing problems with a neighbour or another member of your local community? Are you finding it difficult to approach them or have you been unable to resolve matters through speaking to them directly? Then mediation may help.

Mediation is a way of helping people to communicate effectively without conflict. It is a safe, confidential, structured process where those involved retain full responsibility for deciding the outcome.

Ealing Council works in partnership with the local charity, Ealing Mediation Service (EMS).

EMS is not part of Ealing Council but it does provide an independent, impartial, confidential and free service to Ealing Council residents. EMS has professionally trained community mediators available across the borough. They will first meet separately with those involved in a dispute and then bring those people together at neutral venues to talk, listen and resolve their differences.

You can find out more about mediation and ask to be referred by speaking to your housing officer or the community safety team. Alternatively contact EMS directly:

Ealing Mediation Service
Greenford Community Centre
170 Oldfield Lane South
Greenford UB6 9JS

Tel: 020 8575 9500

Ealing Race Equality Council together with Ealing Mediation Service run mediation and advice drop-in sessions on the second and last Saturday of every month.

The sessions are run by Debbie Davey 020 8575 9500 and take place at:

The Lido Centre
63 Mattock Lane
London W13 9LA