Contact us: Housing

Housing advice
The housing advice team provide information on all housing issues.
Housing Advice Service, 4th Floor, Perceval House, 14-16 Uxbridge Road, Ealing, London W5 2HL.
Tel: (020) 8825 8888
Email: housadv@ealing.gov.uk

Reception:
Customer service centre, Perceval House, 14-16 Uxbridge Road, Ealing W5 2HL
Opening hours: Mon-Fri, 9am-5pm

Council housing
Ealing Council provides tenancy, leasehold and sheltered housing services to approximate 18,000 council homes.

Disconnections
Unlawful disconnections of electricity, gas and water supplies in domestic premises are investigated by environmental health.

Office hours: Mon-Fri, 8.30am-4.30pm.
Tel: (020) 8825 6622. Fax: (020) 8579 3642.
Email: privatehousing@ealing.gov.uk

Defective accommodation

Complaints about disrepair and lack of amenities in rented accommodation are investigated by environmental health. Council tenants should firstly contact their housing office.

Environmental Health, Fourth Floor, Perceval House, 14-16 Uxbridge Road, Ealing, London W5 2HL
Office hours: Mon-Fri, 8.30am-4.30pm.
Tel: (020) 8825 6622. Fax: (020) 8579 3642
Email: privatehousing@ealing.gov.uk

Rent assessments
An assured shorthold tenant can make a request to London Rent Assessment Panel to review their rent when they move in or when their landlord proposes a rent increase. If the panel finds that your rent is actually lower than a reasonable market rent it may go up.
London Rent Assessment Panel, Residential Property Tribunal Service, Whittington House, 10 Alfred Place, London, WC1E 7LR.
Tel: (020) 7446 7700
Email: london.rap@odpm.gsi.gov.uk