Collection of bulky items (special collections)

You can request a special collection if you wish to get rid of items that are too large or heavy for normal household waste collection. Collections will be carried out within five working days of your payment being received by the council, or you may choose an appointment time on a first come first served basis. You will be given the choice of a morning or afternoon collection (Monday to Friday).

Cost:

1 to 8 items: £20 (please have your payment card ready)
Over 8 items: request a quote

By law, most electrical goods retailers will arrange for broken or unwanted appliances to be collected when a replacement has been purchased. We advise you speak with them first and check that they offer this service.

Items must be available for collection from the front, side or rear of properties and accessible at all times.

An inspector will visit and provide an individual quotation for collection of over eight items, or loose waste eg waste that is too bulky to put into bags.

Fridges and freezers

We collect up to fridges and freezers free of charge. (Maximum of 3 per household)

The council only collects household fridges/freezers from domestic properties. Free collection does not apply to commercial fridges/freezers.

Contact

For general enquiries, quotations or to book an appointment telephone (020) 8825 6000 (Mon-Fri 9am-5pm).