Emergency frequently asked questions

What is emergency planning?
What will Ealing Council do in an emergency?
How can I help my family?
How can I help my business?
Where can I find further information? 

What is emergency planning?
Emergency planning is the general term for the work that the government, emergency services, health services and the council do in preparing plans and procedures for dealing with any emergency that might affect large numbers of people. The relevant organisations liaise together to ensure that the emergency response will be co-ordinated, and that staff training and exercises to test the plans and procedures are carried out.

What  will Ealing Council do in an emergency?
The council has 24 hour and seven days a week emergency call-out arrangements, trained staff and an emergency control centre so it can respond promptly to any major emergency or disaster happening within or adjacent to the borough. A liaison officer will go to the scene of the emergency to work directly with the other emergency services. An emergency management team will co-ordinate the council's overall response from the emergency control centre. Emergency rest centres can be opened for large numbers of evacuees, and shelter, refreshments and bedding provided. Housing and welfare services, emergency catering and transport can also be provided to support people made homeless as a result of an emergency.

How can I help my family?
You can cope with an emergency or disaster by preparing in advance, and putting an emergency plan (word) into place.

How can I help my business?
Fires, explosions, flooding and water damage, bomb threats, industrial action, loss of power supplies and telecommunications can all affect businesses. Businesses can also be evacuated for a variety of safety reasons.

The effects of disruption can be sufficient to cause the failure of many businesses. Small and medium sized enterprises are thought to be at particular risk, and are encouraged to develop business continuity plans.

The risks of disruption to businesses and the effects of any disruption can be significantly reduced by business continuity planning. This will minimise the risk of disruption occurring in the first place, and enable a business to respond quickly to the demands of major disruption should it occur.

For business continuity planning advice you can visit websites that provide information specifically for businesses.

Where can I find further information?
You can find useful sites to visit that provide information to individuals, families and businesses about preparing for an emergency.