Your lease states that you have to pay service charges promptly on demand. If you are having a problem with payment for whatever reason, please contact us without delay. We will be able to offer advice to help you claim any benefits you may be entitled to.
It is important that you pay your service charges promptly. If you fail to do so and do not contact us, or if you fail to keep to an agreement, we may take legal action to recover the money you owe. If you fail to pay your service charges you have broken the conditions of your lease and you could lose your home.