Pay a penalty charge notice

In order to pay your penalty charge notice (PCN) you will need your PCN number and vehicle registration number.

Please note:

  • If your vehicle has been removed you will need to contact NSL Ltd White City Vehicle Pound to make payment:
    Tel: 07825 608 332 (24-hours a day, 7 days a week)
  • If you have received an enforcement agent letter you will need to contact the assigned enforcement agent directly, as detailed on the letter.

How to pay your PCN

Pay your PCN online
This is the easiest, most efficient way to pay your PCN. 

  • We accept Visa, MasterCard, Maestro and Electron.
  • If you have problems paying your PCN online please contact Customer Services on (020) 8825 6565.

By phone

  • Please contact our 24-hour payment line on (020) 8825 6565
  • We accept Visa, Mastercard, Maestro and Electron.

By post

  • You can pay by post using postal orders or a cheque made payable to Ealing Council.
  • You must write your PCN number and vehicle registration number on the back of your postal order or cheque.
  • Do not send cash in the post.
  • Please send your cheque or postal order to:
    Ealing Council, Parking Services, PO Box 46264, Ealing W5 2UN

In person

  • You can pay in person using cheque, postal order, credit and debit cards by visiting:
    Customer Service Centre, Perceval House, 14-16 Uxbridge Road, Ealing  W5 2HL
    Opening hours: Mon-Fri, 9am-5pm (times may alter) 
  • We accept Visa, Mastercard, Switch/Maestro and Electron.
  • Please avoid peak times (e.g. lunch times) as you may experience longer waiting times.

Please note: Cheques and postal orders should be made payable to Ealing Council.