Advice agencies


Afghan Academy
Counselling, advice and information on immigration, housing, benefits, health and education. Provides educational and cultural activities. Publish Afghan Magazine.  
PO Box 1570, Hanwell, W7 3ZJ
Tel: (020) 8579 8436
Hours: Mon-Fri 10am-5pm

Age Concern Acton
Social centre for older people offering lunches, library, health services, advice and activities.
216 High Street, Acton, W3 9NX
Tel: (020) 8992 0898
Hours: Mon-Fri 10am-4pm

Age Concern Ealing
Information and advice on services for older people and welfare benefits advice.
135 Uxbridge Road, Ealing, W13 9AU
Tel: (020) 8567 8017
Hours: Mon-Fri 10am-1pm and 1.30-3.30pm

Age Concern Irish Advice Service
Service aimed at Irish aged over 55, covering such issues as benefits, housing, health and returning to Ireland, drop-in session, wills, power of attorney, personal care service.  
135 Uxbridge Road, Ealing, W13 9AU
Tel: (020) 8567 8017
Hours: Mon-Fri 10am-3.30pm

Age Concern Northolt Greenford and Perivale
Provides welfare benefits advice, information about services and activities for older people and their carers.
Age Concern Centre, Hotspur Road, Northolt, UB5 6TN
Tel: (020) 8845 1590

Centre for Armenian Information and Advice
Advice and information to the Armenian Community on housing, immigration, legal matters and welfare benefits.
105a Mill Hill Road, Acton, W3 8JF
Tel: (020) 8992 4621
Hours: Mon-Fri 9am-4pm appointments only.

Community Legal Advice
Community Legal Advice can provide free help or legal advice over the phone.  They can help with family, debt, housing, employment, education, welfare benefits and tax credit problems. 
They will check to see if you are eligible for legal aid and put you in touch with a specialist legal adviser. If you are not eligible for legal aid, Community Legal Advice can still put you in touch with organisations that can help. 
Tel: 0845 345 4 345
Opening hours: Mon-Fri 9am-8pm. Saturday 9am-12.30pm

Contact-A-Family Ealing
Advice and support to parents and carers of children with any special need or disability as well as professionals working with families.
St Andrew's Church Centre, Room 3, First Floor, Mount Park Road, Ealing W5 2RS
Tel: (020) 8810 8151

Contact-A-Family Southall
Advice for families with children under 19 who have special needs or disabilities. Welfare benefits advice and respite services.
St George Community Centre, 8-12 Lancaster Road, Southall, UB1 1NW
Tel: (020) 8571 6381
Hours: Mon-Fri 9.30am-4.30pm

Ealing Equality Council
Help resolve issues around benefits and entitlements.
The Lido Centre, 63 Mattock Lane, Ealing, London, W13 9LA
Tel: (020) 8579 3861

Ealing Somali Welfare and Cultural Association
Advice and information on housing, immigration, health, benefits, domestic violence, racial harassment, asylum.
71a Northcroft Road, Ealing W13 9SS
Tel: (020) 8840 7413
Hours: Mon-Fri 10am-4pm

Housing Benefit Customer Centre
Provides advice, information and administration of housing benefits.
Tel: (020) 8825 7000
Office Hours: Mon-Fri 8am-6pm
Offices located at:
16-18 New Broadway, Ealing W5
Hours: 9am-4pm
301 Ruislip Road, Greenford, Middlesex
Hours: 9am-4pm 

Iranian Association
Advice on education, immigration, benefits and housing.
241 King Street, Hammersmith, W6 9LP
Tel: (020) 8748 6682
Hours: Mon-Fri 10am-5.30pm

Kurdish Association
Provides information and assistance on immigration, housing, benefits, interpreting, translation, referral service, employment and training. Runs a children's section and elders project. Health officer to assist people with disabilities regarding information and advice.
Palingswick House, 241 King Street, Hammersmith W6 9LP
Tel: (020) 8563 7918 Fax: 020 8563 1918
Hours: Mon-Fri 10am-5.30pm

Migrant Advisory and Advocacy Service
Town Hall, High Street, Southall, UB1 3HA
Adviser: Mr Amir
Hours: Sat 9am-1pm appointments only, Thur 4pm-8pm
drop-in session but ticket system operated, tickets are issued at 4pm  

Neighbourly Care
Provides general welfare benefits advice, information about services, activities for elderly people and their carers.
32 Featherstone Road, Southall, UB2 5AQ
Tel: (020) 8843 9618
Hours: Sun-Thurs 9am-4.30pm

Ogaden Community Association
Offers advice on housing, benefits and immigration for the Ogaden community. Also runs English language classes and IT training.
The King's Hall, South Road, Southall UB1 1RB
Tel/Fax: (020) 8571 4308 

Refugee Aid and Development
Offers advice and general information on immigration, housing, benefits.
Manor House, 8 The Green, Southall, UB2 4BJ
Hours: Wed 10am-4pm first come first served.
Outreach work: Town Hall, High Street, Southall UB1 3HA
Hours: Tue & Thurs 9am-1pm.

Refugee and Asylum Advice Group
Offer advice and general information on immigration, housing, benefits, employment and training.
Priory Community Centre, Acton Lane, Acton, W3 8NY
Tel: (020) 8993 1237 ext 25 or 15
Hours: Monday 10.30am-5pm

Society of Afghan Residents in the UK
Provides services to improve quality of life of Afghan refugees.
West Acton Community Centre, Churchill Gardens, Acton W3 0JN
Tel: 020 8993 8168 Fax: 020 8993 2129
Hours: Mon-Fri 9am-4pm

Somali Women's Refugee Centre
Provides advice on housing, immigration, education, welfare, benefits and employment.
Priory Community Centre, Acton Lane, Acton, W3 8NY
Tel: (020) 8752 1787
Hours: Mon-Thurs 10am-4pm

Southall Black Sisters
Provides advice, information and a resource centre for women concerning domestic violence, rape, sexual abuse, matrimonial, immigration and welfare matters. Counselling service provided for clients.  
21 Avenue Road, Southall, UB1 3BL
Tel: (020) 8571 9595
Hours: Mon, Tues, Thurs and Fri 10am-4pm (closed 12pm-1.30pm for lunch). Weds closed, will take emergency calls only. 

Southall Day Centre
Provides advice to members of the centre on pensions, welfare benefits, health etc. English language classes, lunch club, exercise sessions.
Shackleton Road, Southall, UB1 2QH
Tel: (020) 8843 1893
Hours: Mon-Sun 10am-6pm

Southall  Day Centre
Provides advice, information, advocacy and counselling on a range of issues. runs law for all surgeries and health surgeries. Wed Housing Officer gives housing and council tax benefit advice.
20 Western Road, Southall UB2 5DX
Tel: (020) 8574 0902
Hours: 10am-6pm

YWCA London West
A centre for all young women aged 11- 25.It offers a variety of groups and provides support and information.
The Phoenix Centre, Dormers Wells Lane, Southall UB1 3HX 
Tel: (020) 8574 5116
Office Hours: Mon-Fri 10am-5pm