How to find out about the possible threat of flooding
Telephone the Environment Agency on 0845 988 1188 and sign up to the free 24 hour Floodline Warnings Direct Service or visit the Environment Agency . Also watch national news channels, tune into local radio stations or check Teletext Page 159, BBC Ceefax Page 419 and digital Ceefax Page 405.
Support from the council
The immediate response to a disaster is provided by the emergency services. In the case of flooding and where properties are flooded, the council will provide support and guidance to residents. Contact:
Tel: (020) 8825 5000
The council's Civil Protection Service
Tel: (020) 8825 7806
Information on what you should do if your property is at risk of flooding.
Environment Agency flood awareness guides
The Environment Agency have produced a range of guides to help you protect your family and property before, during and after a flood.
Preparing for a flood (pdf)
Practical advice on what to do to protect you and your property.
During a flood (pdf)
Practical advice on what to do to stay safe in a flood.
After a flood (pdf)
Practical advice on recovering from a flood.