Major works FAQs

Why have I been sent a consultation notice?
Will I be required to pay for the works?
Isn't the cost of this work covered by my service charges?
How does Ealing Council decide what work needs to be carried out?
How is my estimate for major works calculated?
Are there any limitations?
Can I opt out of having major works done?
When will I be billed for the work?
How does Ealing Council expect me to pay this invoice?
Can I nominate a contractor to do this work?
The proposed works include windows. What happens if I have already changed the windows to my property?
Will my front entrance door be replaced?
How will Ealing Council ensure that work is carried out to a high standard?
How do I know the way work has been procured represents best value for leaseholders?
Will the work be guaranteed?

All works carried out and materials used are guaranteed. Ealing Council holds these guarantees and has negotiated guarantees on the different types of works. The length of each guarantee varies. For example, new roofs are typically guaranteed for 20 years. Works required to correct faulty parts during the guarantee period will not be recharged to leaseholders.
Can I obtain a copy of guarantees for work carried out to my block/estate?
If work starts and I am not happy with how things are progressing, what should I do?
What is the 'contingency sum' for?
What is covered by 'preliminaries'?
What is the administration charge for?
What is the professional fee for?
Can I apply to purchase the freehold?
How can I find out more or make observations?
How can I find out more about my rights as a leaseholder?