Service charges FAQs
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What is the difference between 'estimated' and 'actual' service charges?
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What is a Section 20B Notice and what should I do if I receive one?
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Why should I have to pay a final accounts adjustment for a period when I was not the leaseholder?
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What does 'estate services' include and how is it calculated?
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Any block which has communal areas (internal or external) which are not adopted by the council (and therefore dealt with under your council tax) may experience problems with abandoned vehicles, graffiti or nuisance creatures in these areas.
The cost of abandoned vehicles, graffiti removal and pest control is based on the cost of preventative teams that operate across the borough and on any work that might be carried out. Leaseholders will continue to pay an estimate but will only be charged in the final accounts if work was carried out on the block or estate.
There may also be a basic standard charge to cover the reasonable cost of having access to the service during the year, regardless of whether any work was carried out.
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Why should I pay for graffiti removal if the council say they will remove it for free?
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What should I do if I am not happy with the cleaning or gardening service?
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Why is my service charge different to that of my neighbour when we live in the same block?
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I am getting behind with my service charge payments. What will Ealing Council do?
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If my service charge account is in credit, can I have a refund?