Service charges FAQs

A Section 20B Notice is a legal notification (in accordance with Section 20B[2] of the Landlord and Tenant Act 1985) that the certified final accounts costs are not yet finalised. Our aim is to issue the final accounts within 18 months of the start of the financial year (by the end of September) but there are occasions when, due to factors beyond our control, we cannot be confident in issuing the final figures. This may be because costs are unusually high and require further investigation. 

When this happens we have no alternative but to serve a Section 20B Notice. This will state what costs we believe we have incurred (like ordinary final accounts) but importantly, these costs are not certified. If you receive this notice you should keep it for your records, but you do not have to take any action. Instead you should wait for the final accounts to be issued, which will be done as soon as the certified figures are available.