Building control FAQs

What is the difference between planning and building control services?
Which type of application should I use?
What charges must I pay if I need to send in a building regulation application?
How do I complain if I am not happy with your service?

If you are not happy with our service, you can contact building control services on tel: (020) 8825 8669. They will try to resolve any problems you might have and can send you a leaflet that explains our procedure if you want to take the complaint further.
Do you deal with maintenance and repair to council houses?
Who do I report a dangerous building to?
What will happen if I don't send in an application for work which needs your approval?
Do I need to let you know if I have my roof re-tiled?
Do I need to let you know if I want to build a conservatory or porch?
Do I need to let you know if I want to take down a chimney breast or remove a wall (eg to make a through lounge)?
Do I need to let you know if I want to build a detached shed or garage?
Do I need to inform you if I am changing my windows ?
My gas boiler has to be replaced. Do I need to notify the council?
Do I need permission to convert my garage into a habitable room?
Can I draw my own plans?
Can you recommend a builder, architect, building surveyor or structural engineer?
Can you come to my house and discuss building plans before I send in an application?
When can my builder start work?
How big can I have my extension?
How near to the boundary can I build my extension?
Can you help make sure my neighbours do not leave a mess or create a noise or nuisance while they are carrying out building work?
Can you help me in a disagreement about the boundary of my home?
Can I look at plans which you might have to my house?