Hearing impairment

deafPlus provides services for deaf and hard of hearing people living in the borough of Ealing.

2 Erconwald Street, East Acton, London W12 0BS
Tel: (020) 8749 4111
Minicom: (020) 8743 1287
Email: London.ealing@deafplus.org
Drop-in opening hours: Tues-Thurs 10am-1pm
Mondays (by appointment only): 10am-4pm

Environmental aids
Environmental aids can be provided to help deaf and hard of hearing people living in the borough to help them lead more independent lives such as:

telephone amplifiers
flashing light doorbells
alarm clocks
loop systems for the TV/personal listeners
textphones/minicoms
smoke alarms for those who qualify the priority requirements

Clients can be referred or refer themselves for an assessment by the equipment officer for equipment relating to deafness and communication needs. For further information telephone (020) 8743 3696 (voice/fax), or email ealing.equipment@deafPLUS.org

Hearing aids
For a hearing test please go your to GP to get an audiology appointment. A hearing aid clinic is held at our office every Tuesday and Thursday from 10am-12.30pm. An audiology consultant from Ealing Hospital Audiology Clinic attends the clinic every third week of the month from 11am-12pm.

Interpretation and lip reading
Deaf and hard of hearing people who live in the borough can book the free interpreting service, which provides BSL interpreters, Palantypists, lipspeakers or note takers for hospital and council appointments. deafPLUS can also provide information and help with booking interpreting services for other appointments.

Support
Our advocacy co-ordinator can help deaf and hard of hearing people living in the borough with issues such as:

benefits and pension credits
Disability Living Allowance (DLA) and Attendance Allowance (AA)
housing - housing benefit, council tax benefit and other housing issues
access to council services
where to get legal advice

To contact the advocacy co-ordinator email London.ealing@deafPLUS.org.

Information is provided about different services including:

British sign language (BSL) training courses in the area
deaf events
current publications
helplines
MAS (Mobile Advisory Services)
deaf and hard of hearing forums

Typetalk
This is the only national telephone relay service, which enables deaf, deaf blind, deafened, hard of hearing and speech-impaired people to communicate with hearing people anywhere in the world. It is run by the RNID and funded by BT.

Projects

Black and Minority Ethnic (BME) project
Support is provided on a wide range of issues for the BME/Asian deaf and hard of hearing community. For further information email the BME officer: London.BME.project@deafPLUS.org.

Deaf/Blind project
Support is provided on a wide range of issues for the deaf/blind, deaf and hard of hearing community. Home visits can be arranged. For further information email the BME officer: London.BME.project@deafPLUS.org.