Frequently asked questions

Ealing Help 
Information for parents/carers of children with disabilities in the borough.

Children with disabilities

Services for children with disabilities in this borough are provided by a multi-agency service, ESCAN (Ealing Service for Children with Additional Needs).  This is a joint initiative between Ealing Primary Care Trust and Ealing Council.

The service acts as a single point of information, providing improved access to referral, assessment and appropriate help for children and young people with disabilities in the borough.

Staff from the following services have moved into one site creating a specialist centre where professionals and families can access advice, information and services:

Children and families social care

Education - Special educational needs

Health - child development team

Who can apply for these services? 
Access and eligibility for the above services vary. For further information on how to contact the individual services telephone the customer contact centre on (020) 8825 8000.

Emergency referrals
All referrals must be made to the customer contact centre on (020) 8825 8000.

How to contact ESCAN
The centre is at: Carmelita House, 21-22 The Mall, Ealing, W5 6PJ
Central reception tel: (020) 8825 8700

Useful contacts
More information about services for children with additional needs and disabilities is available on the Ealing Help website.