Frequently asked questions

Related information:
Criminal records checking service

Protection of vulnerable adults

A vulnerable adult is a person aged 18 or over who is or may be in need of community care services by reason of:

and who is or may be unable to take care of him or herself, or unable to protect him or herself against significant harm or exploitation.

What is abuse?
Abuse is the violation of an individual's human or civil rights by any other person or persons. Abuse can range from the small act of not treating someone with proper respect to extreme punishment or torture. Abuse can occur within any relationship where there is an expectation of trust and where action, or lack of action, causes harm or distress. The most common forms of abuse are:

Circumstances where abuse may occur
Abuse may occur in a vulnerable adult's home, a relative's or friend's home, in nursing, residential or day care settings, in hospitals, custodial settings, or any other public place previously assumed safe. Abuse can occur once, several times, or it can occur many times over a period of days, weeks, months or years.

How to get help
If you are (or have been) the victim of abuse, or you suspect that someone is being abused, then it is important that you report it immediately.  You can:

Social services will treat every reported incident of alleged abuse as urgent. If however you feel it is an emergency, you should contact the police by calling 999. In most instances the information you give will be treated as confidential, but information will be shared with other professionals where necessary.

Safeguarding adults protection policy and procedures
This document outlines the council's policy and procedures (pdf) to protect vulnerable adults from abuse.

The practitioners toolkit (pdf) is for practitioners to use when dealing with safeguarding adults cases.