Strategies and policies
Adults services
Children and
families
Adult services charging policy for non-residential
services (pdf)
This policy provides charging information for the following
services: personal, domestic and live-in care, sleep over, waking
night, residential respite care, direct payments and
meals.
Complaints policy - adults services (pdf)
Representations and complaints policy for service users or
potential service users and/or those with sufficient interest, to
comment, complain about or compliment the quality and nature of
social care services provided by adult social care services.
Ealing’s Strategy for Older People 2004/2007 (All
our futures)
This joint strategy has established the direction for the
future planning and development of services for older people
through an agreed vision.
Housing strategy for Older People 2007-2010
This strategy presents a framework for the council
and its partner organisations in the future delivery and provision
of housing advice and services to elderly residents living in the
borough.
Joint five year strategy for Ealing older adults
with mental health problems and younger adults with Dementia
This joint five-year strategy looks at the development of
integrated services and an action plan, to meet the current and
future needs of older adults with mental health problems and
younger adults with Dementia.
Joint Strategic Needs Assessment (JSNA) Summary
(word)
Joint Strategic Needs Assessment (JSNA) Summary
(ppt, large file, 3MB)
The JSNA is intended as a practical resource to set out
and justify priorities in the development of health and social
care services in Ealing based on detailed analysis of
local needs.
Integrated Commissioning Strategy (pdf,
large file, 1.61MB)
This strategy sets out the commissioning intentions for adult
services on behalf of the council and Ealing Primary Care
Trust.
Quality of Life Strategy for Older People and
Carers 2006/2016 - Growing older, growing bolder, living
well
The council's Quality of Life Strategy aims to deliver
preventative services that would improve the quality of life and
well-being for older people and carers in Ealing.
Complaints policy - children and families (pdf)
Representations and complaints policy for service users or
potential service users and/or those with sufficient interest, to
comment, complain about or compliment the quality and nature of
social care services provided by children and families.
Children and Young People’s Plan
(CYPP) (pdf)
The plan is a three year strategy which sets out how the
Children Act 2004 and Every Child Matters agenda will be delivered
in Ealing.
Updated CYPP plans
The following updated plans list the achievements which have
been made during 2007 and 2008 and also identifies opportunities to
further improve outcomes for children and young
people. They includes action plan delivery schedules and
amended performance indicators to ensure that progress can be
comprehensively monitored.
Children and Young People’s Plan - One year update
2007 (pdf, large file, 3.20MB)
Children and Young People's Plan - One year update
2008 (pdf, large file, 2.76MB)
Adoption service statement of purpose (pdf)
This statement of purpose relates to the council's adoption
service under the requirements of the Adoption National Minimum
Standards.