Frequently asked questions

Strategies and policies

Directories:
Directory of services for older people (pdf)
Organisations that provide services to older people and their carers.

Ealing care directory (pdf)
Information about local residential and nursing homes. 

Related information:
Local health services and health promotion

Advocacy services

Adults' services

Social services provides a variety of services for adults who need support with daily living. This includes people with physical and learning disabilities, mental health needs, HIV/Aids, older people and people who misuse drugs or alcohol.

Contact us

About adults' services

Information about applying for a service, and the assessment and criteria for services.

Care homes with nursing

Care homes with nursing provide care for people who cannot remain safely at home because of complex physical and nursing care needs.

Day care

Information about the council's five day centres for adults.

Direct payments scheme

Payment scheme for people with disabilities to employ/manage care staff.

Home care

Home care services are provided either by staff directly employed by the council, or by staff employed by private or voluntary agencies on behalf of the council.

People living with HIV

Information about who to contact for advice, and support for people living with or affected by HIV in the borough.

Mobile meals

Find out if you're eligible to have meals delivered to your home.

Services for older people

Information about services for older people living in the borough.

Telephone installation

If you are considered to be at risk without a telephone you may be eligible for help with the installation cost.

Travel

Schemes to help people with difficulties in walking or using public transport to get around, including the blue badge scheme, freedom pass and Taxicard.

Protection of vulnerable adults

How to recognise abuse, what to do if you or someone you know is being abused, and the council's policy and procedures on safeguarding vulnerable adults.

Useful links

Useful sites to visit.

Contact us

Contact details for social services.