People living with HIV
Information about who to contact for advice and support for people living with or affected by HIV in Ealing borough.
HIV services directory (word)
This directory provides advice and details about services
provided to people living with or affected by HIV.
Services for adults
Adults living with HIV are entitled to an
assessment of their need, as well as the people who care for
them. Services they may receive following an assessment
include:
- home care services
- respite in the community or a residential home
- help in applying for grants from voluntary organisations
- referrals to voluntary agencies for counselling, support, advice, befriending and other services
- residential/nursing home care (if appropriate)
- rehabilitation
- occupational therapy assessments and equipment
- travel passes
- direct payments
Services for children and families
Parents who are HIV positive (even if their child is
negative) can receive an assessment and services from social
services. Children who are HIV positive can also receive
specialist services and advice, including:
- Home care
- Respite in the community or residential care for both parents and children
- Support with child care issues
- Playgroups
- Family support
- Referrals to voluntary agencies for specialist advice such as counselling, befriending and other support
- Short term fostering placements
- Direct payments for young people aged 16-17 living with HIV including young carers and parents of children living with HIV.
How to apply for a service
If you would like to apply for a service, please
contact the Social Services customer contact centre on (020) 8825
8000; email
sscallcentre@ealing.gov.uk or
make contact in person at one of the
social services reception points.
Confidentiality
All referrals are dealt with confidentially and
information will not be shared with relatives or other
professionals, without consent. The
Data Protection Act 1998 defines the rules for
processing personal information and applies to most paper records
and to computer records.
Useful contact numbers:
Housing related support
Ealing Council's Gateway service is responsible for
undertaking assessments to identify housing related support needs
for vulnerable clients. After the initial Gateway assessment
the Gateway officers will allocate the appropriate housing related
support service to meet the needs of the client.
The Gateway assessment is not subject to the same eligibility criteria as the social care Fair Access to Care assessment.
Contact the Gateway service on (020) 8825 7626.
HIV testing and outpatients services
Genito-Urinary Medicine (GUM) clinic
Ealing Hospital
Pasteur Suite, Level 8, Uxbridge Road, Southall, Middlesex
UB1 3HW
Tel: (020) 8967 5555
Alternative GUM clinics:
West Middlesex Hospital
Isleworth
Tel: (020) 8565 5718
Northwick Park Hospital
Harrow
Tel: (020) 8869 3142
St Mary's Hospital
Paddington
Tel: (020) 7725 6619/6620
Hillingdon Hospital
Uxbridge
Tel: 01895 279 537
Central Middlesex Hospital
Acton Lane NW10
Tel: (020) 8453 2221
Charing Cross Hospital
Department of GUM
Tel: (020) 8846
1577
Clinical nurse specialist (community)
The clinical nurse specialist provides advice and
support concerning treatment regimes and health care.
HIV Specialist Nurse
West Middlesex Hospital, Twickenham Road, Isleworth,
Middlesex TW7 6AF
Tel: 07984 030 462
Pager: 07669 118 009
Other useful numbers:
Terence Higgins Trust Direct
Tel: 0845 122 1200
West London Centre for Counselling
Specialist HIV counselling
Tel: (020) 8811 8007
Positively Women
Advice/services for women
Tel: (020) 7713 0444
Disabled Living Foundation
Advice on equipment and independent living
Tel: (020) 7289 6111
Minicom: (020) 7432 8009
Naz Project
Support and advice for Asians and other ethnic communities
Tel: (020) 8741 1879
EHH Gay Men's Project
Support/advice for gay men with HIV
Tel: (020) 8749 8429
River House
Support groups, complimentary therapies, drop-in based in
West London
Tel: (020) 8576 5875
Blackliners
Advice and support for the black Community
Tel: (020) 7738
5274
African Communities Project
Provide HIV/sexual health promotion for African
Communities
Tel: (020) 8749 9814
The Living Well Programme
Tel: (020) 8746 2247
Websites:
Terence Higgins Trust
Terrence Higgins Trust is the leading HIV and AIDS charity in
the UK.
Positively Women
National charity working to improve the quality of life of
women and families affected by HIV.
Living Well
Living Well is an NHS-funded programme to help improve the
quality of life for people living with HIV.
Aidsmap
General HIV information
Aegis
AIDS Education Global Information System.
Childline
Children and HIV fact sheet
Body and Soul
A charity supporting children, teenagers, women, heterosexual
men and their families who are living with or closely affected by
HIV and AIDS
Feedback
We welcome your comments and suggestions about any
of our services and how they may be improved. The
customer care unit can deal with your comments or complaints, and
they can be contacted on (020) 8825 8100; email:
sscallcentre@ealing.gov.uk;
or write to Social Services, Perceval House, 14-16 Uxbridge Road,
Ealing, London W5 2HL.