Frequently asked questions

Useful links

Local health care services
Disabilities
Transport
Keeping warm
Sitting services
Support for older people
Advocacy

Local health care services

Ealing Primary Care Trust (Ealing PCT)
Ealing PCT provides and commissions NHS services for people living and working within their boundaries, including hospitals, hospice care, mental health services and GPs.

West London Mental Health Trust
The West London Mental Health Trust provides a full range of local mental health services for children, adults and older people in the boroughs of Ealing, Hammersmith and Fulham, and Hounslow.

Ealing Drugs and Alcohol Services
Information about local drug and alcohol services.

Disabilities

Disabled Living Foundation
The Disabled Living Foundation provides information on disability equipment, household gadgets, new technologies and training techniques.

Directgov - information for people with disabilities and carers
Directgov provides a single point of online access to government services and information - including employment, financial support, rights, education, and independent living.

Disabled Workers Co-operative 
A registered charity that helps people with disabilities to help themselves, including a database of skills, services and products offered by people with disabilities.

Ealing Centre for Independent Living
1 Bayham Road, West Ealing W13 OTQ
Tel: (020) 8840 8573, information line: (020) 8840 3682
Email: ecil@btconnect.com
Textphone: (020) 8840 2579

Ealing Centre for Independent Living is a disability organisation run for and by people with disabilities. Its services include information, advice, advocacy, events and meetings. Support is also available for carers of disabled people.

Transport

Disabled persons railcard
The Disabled Persons Railcard provides discounts on travel by train for the holder and an adult companion.

London Taxicard Scheme
The Taxicard provides subsidised door-to-door transport in licensed London taxis for people who have serious mobility impairment and difficulty in using public transport.

London Dial-a-ride
Dial-a-Ride provides a door to door transport service for people with a permanent or long term disability or health problem who are unable, or virtually unable to use public transport.

Keeping warm

The Pension Service: Winter Fuel Payment
A Winter Fuel Payment is an annual payment to help people aged 60 and over with their winter heating bills.

Directgov: How to keep warm and well in the winter
Advice on keeping warm and well in the winter including financial support with heating your home and healthy eating.

Directgov: Cold Weather Payments
If you're on a low income a Cold Weather Payment will help you with extra heating costs during very cold weather.

Sitting services

Alzheimers Concern Ealing
A voluntary organisation, that provides a variety of support services to carers of people with dementia.

Support for older people

Age Concern
Age Concern supports all people over 50 in the UK, ensuring that they get the most from life.  They provide essential services such as day care and information.

Help the Aged
Provides information, advice and services for people aged over 50. 

Age Positive
Age positive is a government initiative, which tackles age discrimination and promotes age diversity in the workplace.

Alzheimers Society
The Alzheimer's Society provides advice and support to people with dementia and their carers.

Better Government for Older People
Better Government for Older People is a project that aims to improve the quality of life for older people. It works closely with the council, health boards and other agencies to make sure services and information are developed to meet older people's needs.

Volunteer Link Scheme
Befriending scheme for severely isolated housebound people (including people with physical and sensory disabilities, physical illness and older people). 

Advocacy

Action for Advocacy
Action for Advocacy (A4A) is the central point of information on independent advocacy.  Find organisations in the borough that provide advocacy services.