Contact us

To apply for sheltered housing you will need to apply to go on the housing register. If you are already a sheltered housing tenant please see below: 

Sheltered housing offices
Heron House (Ealing) Tel: (020) 8998 8562
Neville Close (Acton) Tel: (020) 8896 9498
Maytree Court (Northolt and Southall) Tel: (020) 8842 1526

Customer services
East (covering Acton, Ealing and Hanwell)
Ground Floor, Dawley House, 91-95 Uxbridge Road, London W5 5TH
Tel: (020) 8825 8822
Email: housingeast@ealing.gov.uk

Reception opening hours:
Monday: 9am-4:30pm
Tuesday: 9am-4:30pm
Wednesday: 10am-4:30pm
Thursday: 9am-6pm
Friday: 9am-4:30pm

Telephone service:
Monday, Tuesday, Wednesday and Friday: 9am-5pm
Thursday: 9am-6pm

West (covering Greenford, Northolt, Perivale and Southall)
301 Ruislip Road, Greenford, Middlesex, London UB6 9SE

Tel: (020) 8825 8833
Email: housingwest@ealing.gov.uk 

Reception opening hours:
Monday: 9am-4:30pm
Tuesday: 9am-4:30pm
Wednesday: 10am-4:30pm
Thursday: 9am-6pm
Friday: 9am-4:30pm

Telephone service:
Monday, Tuesday, Wednesday and Friday: 9am-5pm
Thursday: 9am-6pm

Anti-social behaviour teams
Tel: (020) 8825 8400
Email: asb@ealing.gov.uk

Refuse/graffiti/ground maintenance/flytipping
Tel: (020) 8825 6000
Email: customers@ealing.gov.uk

Ealing Homes service complaints
Tel: (020) 8825 8666

Repair Link
Tel: 0800 181 744
Email: housingrepairs@ealing.gov.uk

Repairlink telephone service
Monday, Tuesday, Wednesday and Friday: 8am-5pm
Thursday: 8am-8pm
Saturday: 9am-12 noon

Heating repairs
Communal heating (Cardinal)
Tel: (020) 8832 2564

Emergencies
Tel: 0871 4749 784 (weekends and out-of-hours)