Transport and streets frequently asked questions

Traffic calming
Who decides traffic-calming measures are necessary in an area?
Who decides on the traffic-calming plan?
Who pays for traffic–calming measures?
How do I get more information on traffic calming?
What can be done to slow the traffic down in my street?

Contractors and consultants
Who is the council's consultant?
Who is the council's contractor for highways and street lighting?
What can I do if the contractor has done something wrong or unsafe?

Reporting problems
I'm not happy with the bus service, who do I tell?   

Driveways and dropped kerbs
I need a driveway but there is a street lamp obstruction - what can I do?
Do I need to notify the council if I want to park a car in my front garden?


Traffic calming
Who decides traffic-calming measures are necessary in an area?
Approval of traffic calming schemes is performed at committee and cabinet level, where councilors base their decision on local knowledge of the area and feedback from a consultation process (initiated one month prior to the approval). Residential concerns, traffic accident data, traffic speed and volume counts are all considered in the decision-making process.

If you are concerned about high speeds in your neighbourhood, contact your local councilor who can raise your concerns at area committee meetings, or alternatively contact Ealing Customer Services.

Who decides on the traffic-calming plan?   
Ealing Council's transport services. Transport services determine the need for traffic-calming measures using accident information. Residents and the emergency services are consulted before a scheme is implemented.

Who pays for traffic–calming measures?   
Most schemes are funded by central government through Transport for London. Some schemes, such as the provision of road closure gates, are funded by the council's highways budget.

How do I get more information on traffic calming?      
If you cannot find what you are looking for on our traffic calming page, please contact Ealing Customer Services.  

What can be done to slow the traffic down in my street?  
The implementation of a traffic-calming scheme. Traffic-calming measures generally comprise of speed humps, speed tables and speed cautions. There are many examples in the borough as well  as neighbouring boroughs and other parts of the country. The selected type of traffic-calming method will depend on the type of road and whether it is a bus route.

Contractors and consultants
Who is the council's consultant?   
The council has a consultant called MouchelParkman Ltd, who deal with the designs of its capital schemes and maintenance contracts. They are responsible for instructing and supervising the contractor.

Who is the council's contractor for highways and street lighting?   

Murrill Construction Ltd

Civil engineering.

McNicholas Plc

Civil engineering, highway maintenance, gully cleaning, winter maintenance.

Ringway Highway Services Ltd

Street lighting.


What
can I do if the contractor has done something wrong or unsafe?   
Should you wish to make a complaint regarding a contractor, or highlight a problem with an area of their work, contact Ealing Customer Services.


Reporting problems
I'm not happy with the bus service, who do I tell?    
For any enquiries/complaints about the bus service contact:
Transport for London (TfL)
Tel: (020) 7941 4500
Website: www.tfl.gov.uk

 

Driveways and dropped kerbs
I  need a driveway but there is a street lamp obstruction - what can I do?  
If a lamppost causes an obstruction and can be re-sited, the resident requesting the driveway pays for the cost of re-siting the lamppost. Application forms for a vehicle crossover may be obtained from Mouchel Parkman on (020) 8326 3031.

Do I need to notify the council if I want to park a car in my front garden?  
Yes, if it means driving over the pavement to gain access to your front garden. Residents wishing to park a car in their front garden must obtain consent from the council and pay for the pavement to be altered and strengthened. Application forms for a vehicle crossover may be obtained from Mouchel Parkman on (020) 8326 3031.

Residents may apply to have their dropped kerb on our enforcement list by contacting parking services. This does not permit them to park on the kerb, only for them to have access to their driveway.